Talent-Works
Contact

Foundation · Module

Operations, long after launch.

After launch: hosting in the EU, monitoring around the clock, updates and backups. Incidents are fixed within defined response times.

Get in touchTech specs

In practice

A day with a nightly backup, an update and an incident resolved in 18 minutes.

Log · OperationsExample
  1. 3:00 AMDaily backup, stored encrypted.
  2. 3:20 AMSecurity update installed and tested, zero downtime.
  3. 2:47 PMThe form responds slowly: automatic alert.
  4. 3:05 PMRoot cause fixed, entry in the incident log.

Scope of service

What ongoing operations include.

  • Hosting in the EU

    Data in European data centers, fast delivery through a global network.

  • Monitoring around the clock

    Uptime, load time and errors are checked automatically.

  • Updates and security patches

    On a fixed schedule; critical vulnerabilities within 72 hours.

  • Daily backups

    Encrypted, kept for 30 days, restores tested regularly.

  • Incident plan

    Written down: who does what when something fails.

  • Development hours

    Monthly hours for changes and new components.

Every month starts with a report. Status, changes and open items are in writing. The system is monitored, maintained and improved.

Tech specs

Discipline
Website maintenance, hosting and monitoring
Uptime
99.9% annual average
Response time
As agreed, from 4 hours for critical incidents
Backups
Daily, 30-day retention
Location
Data centers in the EU
Reports
Monthly, covering status and changes
Handover
Documented, possible at any time

Connected to

What passes between the modules.

Related insights

In-depth articles with sources.

Start with Operations.

Every module works on its own and scales with more modules later.

Get in touch How it works
  • Three steps, “Operations” preselected
  • Personal reply, usually within one business day
  • No obligation